Shipping Policy

We keep it simple -  fast dispatch, reliable delivery, no surprises.

UK Shipping Options

We ship all orders via Royal Mail:

• 24 Hour Tracked 

• 48 Hour Tracked 

All services are fully tracked, so you’ll know exactly where your order is.

Dispatch Times

Orders are dispatched within 1–2 working days.

Orders placed before 2pm are usually sent the same day (Monday–Friday).

You’ll receive a confirmation email with tracking once your order is on the move.

Delivery Times

• 24 Hour Tracked: Aim of next working day after dispatch

• 48 Hour Tracked: 2–3 working days after dispatch

Please note: delivery times are estimates and may vary during busy periods.

Shipping Address

Please double-check your address at checkout — we can’t be responsible for delays or losses caused by incorrect details.

Lost or Delayed Orders

If your order hasn’t arrived within:

• 3 working days (24hr)

• 5 working days (48hr)

Get in touch and we’ll help track it down.

The Important Bit

We move quick, but good vintage is worth the wait. Every order is carefully packed to make sure it lands exactly how it should.

Returns & Exchanges

We want you to love every piece you pick up from us. If it’s not quite right, no stress; we’ve got you covered.

Returns Window

You have 14 days from delivery to request a return.

Items must be:

• Unworn and unwashed

• In original condition

• With all tags still attached

Because we specialise in vintage, minor signs of wear are part of the character - these will always be noted in the product description.

How to Return

1. Email us at customer-care@linksvintage.com with your order number

2. We’ll confirm your return and provide instructions

3. Send the item back to us within 7 days of approval

Please note:

• Return postage is the customer’s responsibility

• We recommend using a tracked service — we can’t guarantee items lost in transit

Refunds

Once your return is received and checked, we’ll issue a refund to your original payment method within 3–5 working days.

Original shipping costs are non-refundable.

Exchanges

Due to the one-off nature of vintage pieces, we can’t guarantee exchanges for the same item.

If you’d like a different item:

• Return your original order for a refund

• Place a new order separately

Faulty or Incorrect Items

If something isn’t right, we’ll sort it.

Please email us within 48 hours of delivery with:

• Your order number

• Photos of the issue

We’ll cover return shipping and offer a full refund or replacement where possible.

A Note on Vintage

Every piece we sell has lived a life before you found it.

Small imperfections aren’t flaws - they’re part of the story.